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cannot reply to my editor's question
I cannot reply to a question asked by my editor.
If I click the 'go to your account' link in the email (with Subject: "You have a new message from Wordy") the system wants me to log in as an editor - but I'm a client!
Logging in as a client I see no message and no reply option.
Note. My editor closed/finished the job at the same time as she posted the question. Maybe that's a clue?
If I click the 'go to your account' link in the email (with Subject: "You have a new message from Wordy") the system wants me to log in as an editor - but I'm a client!
Logging in as a client I see no message and no reply option.
Note. My editor closed/finished the job at the same time as she posted the question. Maybe that's a clue?
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The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Dear Shopfinder
Sorry for this late reply. It seems that the editor closed the job while sending you a message, and unless you claim a re-edit (which you didn't - thank you very much) all messages to and from are closed. We've fixed the two other things you mention: link in mail and messages not being accessible. Thank you very much for your great feedback.
I’m thankful
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Inappropriate?Just got a comment from my editor, and would like to thank her for that, is there anyway knowing that my job is now closed ?
EMPLOYEE
